Privacy Policy

Last updated: May 5, 2026

Airola operates this store and website, including all information, content, features, tools, products, and services, to provide you, the customer, with a shopping experience (the "Services"). Airola is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing, and disclosure of your personal information.

Please Read This Privacy Policy Carefully

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy and the manner in which your information is collected, used, and disclosed.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies or can reasonably be linked to you or another individual. Personal information does not include anonymized or de-identified information that cannot reasonably identify or be linked to you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

• Contact information, including your name, billing address, shipping address, phone number, and email address.
• Financial information, including credit card, debit card, and financial account information, payment details, transaction details, payment method, payment confirmation, and other payment information.
• Account information, including your username, password, security questions, preferences, and settings.
• Transaction information, including items you view, add to your cart, wishlist, purchase, return, exchange, or remove, as well as your purchase history.
• Communications with us, including information you provide when contacting customer support.
• Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
• Usage information, including information about how and when you access and interact with the Services.

Sources of Personal Information

We may collect personal information:

• Directly from you when you create an account, use the Services, communicate with us, or otherwise provide your personal information.
• Automatically through the Services, including through your device and by using cookies and similar technologies.
• From our service providers who collect or process information on our behalf.
• From our business partners or other third parties.

How We Use Your Personal Information

We may use your personal information to:

• Provide, personalize, and improve the Services.
• Process payments and fulfill orders.
• Manage your account.
• Arrange shipping and facilitate returns or exchanges.
• Provide customer support.
• Send account-related notifications.
• Personalize your shopping experience and recommend products.
• Send marketing and promotional communications via email, SMS, or postal mail.
• Display personalized advertising on our Services or third-party websites.
• Detect, prevent, investigate, and respond to fraud, security incidents, and unlawful activity.
• Comply with legal obligations, respond to lawful requests from authorities, and enforce our Terms of Service.

How We Share Personal Information

We may disclose your personal information:

• To Shopify and service providers who assist us with payment processing, IT services, customer support, analytics, storage, order fulfillment, and shipping.
• To advertising and marketing partners to provide personalized advertising.
• When you instruct or authorize us to share your information with third parties.
• To our affiliates or within our corporate group.
• In connection with a business transaction such as a merger, acquisition, or bankruptcy.
• To comply with legal obligations or protect our rights, our Services, and our users.

Shopify

Our Services are powered by Shopify. Shopify collects and processes personal information relating to your access to and use of the Services in order to provide and improve the Services.

Some advanced Shopify features may combine information collected from your interactions with our store, other merchants, and Shopify itself. In these cases, Shopify acts as an independent controller for certain processing activities.

For more information, please review Shopify's Consumer Privacy Policy.

Third-Party Websites

Our Services may contain links to third-party websites or online platforms. We are not responsible for the privacy, security, or content of those third-party sites. Your use of those websites is subject to their own privacy policies and terms.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us so we can delete it.

Data Security and Retention

While we implement reasonable security measures, no method of transmission or storage is completely secure.

We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have rights including:

• The right to access your personal information.
• The right to request deletion of your personal information.
• The right to correct inaccurate personal information.
• The right to data portability.
• The right to manage your marketing communication preferences.

If you reside in the United Kingdom or the European Economic Area (EEA), you may also have:

• The right to object to or restrict certain processing activities.
• The right to withdraw consent at any time where processing is based on consent.

You may exercise your rights by contacting us using the details below.

Complaints

If you have concerns about how we process your personal information, please contact us. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred to, stored, and processed in countries outside your country of residence.

Where required by law, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses or equivalent UK mechanisms for international data transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. We will post the updated version on our website and update the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: airolashop@outlook.it